Implementation is not just about installation but transforming the way our clients work. Implementing ERP, CRM and mobility solutions in line with client’s requirement helps them achieve critical objectives and gain value. The product knowledge of our experts and the understanding of our clients’ unique needs results in implementing optimum solutions and higher efficiency.

 

Practices:

  • Offshore Implementation Support Model
  • Training
  • Data Migration
  • Customization and Development
  • Functional / End User Support
  • Upgrade Services
  • Third Party Product Integration
  • Post Implementation Hand holding
  • Email / Phone / Web-based support, scalable, for your customers.

Activities:

  • Analytics
  • IT and communications infrastructure study
  • IT Architecture
  • Business Application Mapping
  • IT Infrastructure Plan
  • Change Management Plan
  • Techno-functional design
  • Development and testing
  • Key-user training
  • Configuration, set-up and integration
  • Data preparation and migration
  • System acceptance
  • Cut over strategy
  • Deployment
  • Change Management
  • User experience design
  • Change request management
  • System management & support
  • Warranty support
  • Multi-location roll outs
  • Management dashboard development
  • Business Intelligence
  • Enhancement and new requirements